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From Policyholder to Petitioner: The Indian Patient’s Journey
Purchasing health insurance in India is intended to provide families with peace of mind. You pay premiums, renew policies on time, and assume that during a medical emergency, your insurance will protect you. However, for many patients, this journey quickly turns from being a policyholder to a petitioner : fighting hospitals, insurers, and third-party administrators (TPAs) to get the treatment and reimbursements they deserve. This blog explores why insured patients often find
Khushi Berry
Dec 27, 20253 min read


Opaque Pricing in Indian Hospitals: How Patients Get Caught Off Guard
Walking into hospitals in India can be a stressful experience, especially when it comes to understanding costs. Many patients assume that with insurance or prior planning, they are financially prepared for treatment. Yet, the reality is often far from this expectation. Hidden charges, variable pricing, and opaque billing practices frequently catch patients off guard, turning a medical emergency into a financial crisis. This blog explains how opaque pricing works in Indian hos
Khushi Berry
Dec 26, 20253 min read


From Policyholder to Petitioner: The Indian Patient’s Journey
Purchasing health insurance in India is intended to provide families with peace of mind. You pay premiums, renew policies on time, and assume that during a medical emergency, your insurance will protect you. However, for many patients, this journey quickly turns from being a policyholder to a petitioner : fighting hospitals, insurers, and third-party administrators (TPAs) to get the treatment and reimbursements they deserve. This blog explores why insured patients often find
Khushi Berry
Dec 26, 20253 min read


The Day Insurance Stops Working: What Really Happens During Hospitalisation
You buy health insurance to protect your family from unexpected medical expenses. Premiums are paid diligently, policies are renewed on time, and you assume that during a hospitalization, your insurance will cover everything. But reality often tells a different story. Many patients discover too late that their insurance does not automatically translate into financial protection. Cashless approvals get delayed, reimbursements are partially denied, sub-limits are applied, and c
Khushi Berry
Dec 26, 20253 min read


Patients Are Not Customers in Indian Healthcare. They Are Costs.
Healthcare is supposed to revolve around patients, yet in India, the system often treats patients as numbers, not as human beings. Hospitals focus on revenue, insurers focus on minimizing payouts, and third-party administrators (TPAs) focus on processing efficiency. Patients, meanwhile, navigate a maze of opaque pricing, complex insurance clauses, and lengthy approval processes. This misalignment of incentives leaves families stressed, confused, and financially exposed. Even
Khushi Berry
Dec 26, 20253 min read


Sub-Limits, Waiting Periods, Co-Pays: Insurance Clauses That Cost Lakhs
Health insurance is supposed to protect families from unexpected medical expenses. Premiums are paid, policies are renewed, and coverage amounts often feel reassuring. Yet millions of patients in India discover too late that their insurance policies are not as protective as they assumed. The culprits? Sub-limits, waiting periods, and co-payment clauses. These standard policy features silently reduce claim amounts, delay reimbursements, and force families to pay significant ou
Khushi Berry
Dec 26, 20253 min read

ABOUT HEALTH SAMADHAN
Health Samadhan is India’s first and only Hospital Broker built to stand on one side only - the patient’s. We work exclusively for individuals and families to negotiate with hospitals, secure fair pricing, unlock better services, and bring transparency to an otherwise opaque healthcare system.
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