For Patients, Of Patients, By Patients

In Indian healthcare, money almost always changes hands behind the scenes. Hospitals pay aggregators. Insurers pay brokers. Pharma sponsors platforms. Referral fees are normalised. “Partnerships” are rarely neutral. When people hear that  Health Samadhan  does  not  accept money from hospitals, the reaction is usually one of disbelief. How does that even work? Isn’t everyone incentivised by hospitals? What’s the catch? There isn’t one. We don’t take money from hospitals — and

When people hear the phrase “getting a better hospital deal,”  they often imagine corners being cut. Cheaper doctors. Lower-quality care. Compromised treatment. Something being sacrificed to reduce the bill. That assumption is exactly why most patients never try. In reality, getting a better hospital deal has nothing to do with reducing care quality. It has everything to do with removing inefficiency, opacity, and retail pricing from hospital billing. The problem is not that

Most patients don’t realise this until it’s too late: the biggest financial mistake in healthcare is not choosing the wrong hospital — it’s walking into one without representation. In India, hospitalisation is one of the largest unplanned expenses a family faces. A single admission can cost anywhere from ₹3 lakh to ₹15 lakh or more. Yet despite the stakes, most patients approach hospital pricing passively. They accept the first estimate they receive. They assume it’s fixed. T

India has built one of the most complex healthcare ecosystems in the world. There are private hospitals, government schemes, insurance companies, TPAs, corporate health programs, digital health platforms, and wellness startups. Every layer of the system has evolved to serve a specific stakeholder. And yet, one stakeholder has consistently been left without representation: the patient. This gap has gone unnoticed for decades, largely because it sits at the intersection of emot

India spent decades solving the problem of insurance distribution. We created agents, brokers, aggregators, digital marketplaces, and advisory firms. We regulated them, licensed them, trained them, and built entire businesses around helping consumers choose the right policy. We did this because we acknowledged a simple truth: insurance is complex, confusing, and high-stakes. People need help navigating it. What we never paused to ask was an equally important question. What ha

Most Indians believe hospital pricing works the same way everywhere. You choose a hospital, get an estimate, undergo treatment, and pay the bill. The assumption is simple: prices are fixed, standard, and largely non-negotiable. If the bill feels high, it is because healthcare is expensive. If insurance doesn’t cover everything, that is just how policies work. This belief is comforting — and completely wrong. Indian hospitals operate under two distinct pricing systems. One is